Terms of Service | Luxara Global

The terms and conditions governing use of Luxara Global websites, agent tools, and connected services including internet, wireless, and smart home.

Effective Date: June 4, 2025

This page governs the Luxara–Agent relationship.

Retail customer purchases (Dragon Router, Freedom Hotspot, and any associated Service) are now governed by the separate Customer Terms of Service . Equipment pricing, restocking fees, broadband labels, shipping, and customer refund rights live in that document and are no longer restated here.

See Part A § 2.5 (Customer Transactions) and Part E (Change Log) for the full revision summary.

Luxara Global LLC — Complete Agent Package

Includes: Independent Agent Agreement, Website Terms & Conditions, Billing & Renewal Policy, Agent Quick Facts, and Change Log.

Company: Luxara Global LLC

Principal Place of Business: 14726 Ramona Ave, Suite 108, Chino, CA 91710

Effective Date: 06/04/2025

Part A: Independent Agent Agreement

Part B: Website Terms & Conditions (Agent-facing)

Part C: Billing, Auto-Renewal & Cancellation Policy

Part D: Agent Quick Facts & Disclosure (One Page)

Part E: Change Log / Executive Summary

This Independent Agent Agreement ("Agreement") is made and entered into as of the date signed below ("Effective Date") by and between Luxara Global LLC, a Wyoming limited liability company with principal place of business at 14726 Ramona Ave, Suite 108, Chino, CA 91710 (the "Company"), and the individual or entity signing below ("Agent").

1. Appointment; Relationship; Business ID

1.1 Appointment. Company appoints Agent, and Agent accepts appointment, as a non-exclusive independent contractor authorized to market and sell Company's products and services and to recruit other Agents in accordance with Company Policies and the Compensation Plan.

1.2 Independent Contractor. Agent is an independent contractor and not an employee, partner, or joint venturer of Company. Agent has no authority to bind Company or incur obligations on its behalf.

2. Fees; Payments; Repurchase

2.1 Startup Fee / Enrollment Options. To establish the Agent's business and receive a Business ID, Agent must select one of the following enrollment options and pay the corresponding startup fee at enrollment:

$49 — Agent Enrollment (start your journey as a Luxara agent with monthly Agency Subscription).

$349 — Momentum Builder (includes products and digital content and one (1) year of Agency Subscription).

$449 — Freedom Builder (includes products and digital content and one (1) year of Agency Subscription).

Startup fees are non-refundable except as expressly provided in Company Policies and the Independent Rep Application.

2.2 Monthly Agency Subscription Fee; Annual Coverage.

A $49 monthly Agency Subscription Fee is required to maintain an active Business ID and eligibility for commissions and rank advancement.

If Agent purchases the Momentum Builder ($349) or Freedom Builder ($449), those packages include Agency Subscription coverage for one (1) year from the date of purchase. After the included year expires, the monthly Agency Subscription Fee will resume (or the Agent will be offered renewal options) and will continue to auto-renew each year until cancelled, unless the Agent re-purchases a qualifying annual package or cancels per Company Policies.

2.3 Failure to Pay; Suspension. Failure to pay the Monthly Agency Subscription Fee when due may result in suspension of commission payments, deactivation of the Business ID, loss of downline credit, or other remedies as set forth in Company Policies.

2.4 Repurchase / Buy-Back Policy. Company may offer a limited repurchase/buy-back policy for unopened, resalable product packages or Welcome Kits returned within thirty (30) days of purchase. For Momentum Builder ($349) and Freedom Builder ($449) returns, the following terms apply:

Eligible returns must be unopened and in original, resalable condition and returned following Luxara's return procedures in the Agent Portal.

Returned Momentum or Freedom packages are subject to a 20% restocking fee, which will be deducted from the refund amount.

All Momentum and Freedom packages include a Luxara T-shirt that is charged at $25. The $25 T-shirt amount will be deducted from any repurchase refund (regardless of whether the T-shirt is returned), unless the T-shirt is returned in unopened, resalable condition and accepted by Luxara in accordance with return instructions.

Return shipping costs are the responsibility of the Agent unless otherwise specified in Company Policies.

Refunds (less applicable restocking fee and T-shirt charge) will be processed within thirty (30) days after Luxara receives and inspects the returned product. Refunds will be issued to the original payment method except where prohibited by law.

Startup fees and non-product fees are non-refundable except as expressly stated in Company Policies or required by law.

3. No Guarantees; Risk Acknowledgement

Agent acknowledges: (a) success depends on Agent's efforts; (b) Company makes no guarantee of income, sales, profits or success; and (c) Agent participates at Agent's own risk. Earnings examples or hypothetical payout illustrations are estimates only.

4. Duties, Conduct & Marketing / Advertising Rules

4.1 General Duties. Agent will market, sell and support Company products ethically and lawfully and comply with Company Policies.

4.2 Prohibited Conduct. Agent shall not engage in deceptive, misleading, or false advertising or claims, shall not make promises of guaranteed income, and shall not misrepresent Company's relationships with carriers, partners or third parties.

4.3 Marketing & Advertising Guidelines (specific).

No Mandatory Purchases to Enroll or Train. Agent shall not require prospects, recruits or customers to purchase products, training, or materials as a condition of enrollment, receipt of rank, commission credit, or access to training/support.

No Profit Resale of Company Materials. Agent shall not purchase Company materials for the primary purpose of reselling them for a markup or require such purchases by recruits as a profit center.

No Unauthorized Promises. Agent shall not advertise or promise exclusive territories, guaranteed retail margins, or guaranteed commissions unless expressly authorized in writing by Company.

Carrier / Third-Party Claims. Any claims about carrier coverage, speeds, or third-party services must follow Company-approved wording and disclaimers; Agents may not represent that Company or Agent controls carrier provisioning or guarantee carrier service levels beyond published terms.

Digital & Social Media. Agent must follow Company's social media and digital policy, including use of approved marketing creatives, approved use of logos and approved sales copy. Company may revoke marketing approvals for violations and require removal of offending posts/materials.

5. Compensation; Taxes; Expenses

Agent's compensation is determined solely by Company's then-current Compensation Plan and any written promotional plans. Agent is responsible for all taxes and business expenses unless Company agrees otherwise in writing.

6. Customer Ownership; Non-Solicitation

Customers and subscriber accounts signed up through the Program are customers of Company. Agent acknowledges that Company and its carriers/suppliers are the owners of customer relationships and account records. Limited non-solicitation obligations apply as set forth in Company Policies.

7. Confidentiality; Data Privacy & Security

Agent will protect Company's confidential and proprietary information and comply with applicable data protection laws. Agent must promptly report any security breach or unauthorized access to Company.

8. Intellectual Property; Use of Company Materials

8.1 Ownership & Limited License. Company retains all rights to its trademarks, trade names, copyrights, logos, product content, training materials, scripts, web portals and other IP ("Company IP"). Company grants Agent a limited, non-exclusive, revocable, non-transferable license to use Company IP only as expressly authorized in Company Policies and for the purpose of performing marketing and sales for Company while this Agreement is in effect.

8.2 Prohibited Uses. Agent will not copy, reproduce, modify, create derivative works from, distribute, or display Company IP except as expressly authorized. Agent will not remove or alter copyright notices, watermarks, or other proprietary markings. Agent will not duplicate Company materials for resale, nor will Agent claim Company materials as Agent's own.

8.3 Third-Party Materials. Agent is responsible for ensuring any third-party content Agent uses (music, images, software) is properly licensed for Agent's use.

9. Representations & Warranties

Agent certifies legal capacity to enter this Agreement and to comply with laws and Company Policies.

10. Liability, Warranty & Order Processing

Company will use commercially reasonable efforts to process enrollments, orders and provisioning consistent with carrier and supplier lead times. EXCEPT AS REQUIRED BY LAW, COMPANY PROVIDES PRODUCTS AND SERVICES "AS IS" AND MAKES NO WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. COMPANY'S AGGREGATE LIABILITY SHALL BE LIMITED AS SET FORTH IN COMPANY POLICIES.

Agent will indemnify, defend and hold harmless Company and its officers, directors, employees and agents from any claims, liabilities, losses, damages, costs and expenses (including reasonable attorneys' fees) arising out of Agent's breach, negligence, willful misconduct, or violation of law.

12. Compliance; Policy Violations & Remedies

12.1 Incorporation of Policies. Company Policies, the Compensation Plan, and any promotional rules are incorporated by reference. Agent must review and comply with them. Company may update Policies and will provide notice via the Agent portal or email; Agent's continued participation after notice constitutes acceptance.

12.2 Consequences of Non-Compliance. Company may take corrective action for policy violations, including but not limited to: (a) denying or withholding commission credit; (b) reversing commissions or bonuses paid in error; (c) suspending or deactivating a Business ID; (d) removing downline credit or excluding new IBOs from Agent's downline; (e) requiring repayment of improperly received commissions; (f) imposing fines or penalties as set forth in Company Policies; and (g) termination for cause.

12.3 Investigations & Audits. Company may audit Agent's compliance and require documentation. Agent shall cooperate with audits and investigations. Failure to cooperate is grounds for suspension or termination.

13. Remedies; Injunctive Relief

Breach of IP, confidentiality or misuse of Business ID may cause irreparable harm — Company may seek injunctive relief and other remedies.

14. Dispute Resolution; Governing Law

14.1 Good Faith Resolution. The parties will first attempt to resolve disputes in good faith.

14.2 Arbitration; Class Waiver. Except for injunctive or equitable relief, any dispute arising out of this Agreement shall be resolved by binding arbitration under the American Arbitration Association commercial rules. Agent and Company each waive the right to a jury trial and to participate in a class or representative action to the extent permitted by law.

14.3 Governing Law & Venue. This Agreement is governed by the laws of the State of Wyoming without regard to conflict-of-law principles. Any action seeking injunctive or other equitable relief may be brought in the state or federal courts located in Wyoming, and the parties consent to personal jurisdiction and venue there.

Notices under this Agreement shall be in writing and delivered to the party's address on file (or another address provided in writing). Notices to Company should be sent to: Luxara Global LLC, 14726 Ramona Ave, Suite 108, Chino, CA 91710.

16.1 Entire Agreement. This Agreement, the Compensation Plan and Company Policies constitute the entire agreement between the parties and supersede prior agreements.

16.2 Amendments. Company may amend this Agreement, Compensation Plan and Policies; notice to Agent (via email or back office) will be effective as provided in Policies. Agent's continued participation after notice constitutes acceptance.

16.3 Severability. If a provision is invalid or unenforceable, it will be reformed to the maximum extent permitted and the remainder shall remain in effect.

16.4 Assignment. Agent may not assign this Agreement without Company's prior written consent. Company may assign in connection with a sale or transfer.

16.5 Acknowledgement. Agent acknowledges receiving and reviewing Company's Policies and Compensation Plan and agrees to comply.

Intellectual Property Rights

Other than content you own, which you may have opted to include on this Website, under these Terms, Luxara Global and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved. You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website.

You are expressly and emphatically restricted from all of the following:

publishing any Website material in any media;

selling, sublicensing and/or otherwise commercializing any Website material;

publicly performing and/or showing any Website material;

using this Website in any way that is, or may be, damaging to this Website;

using this Website in any way that impacts user access to this Website;

using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity;

engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;

using this Website to engage in any advertising or marketing;

Certain areas of this Website are restricted from access by you and Luxara Global may further restrict access by you to any areas of this Website, at any time, in its sole and absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality of such information.

This Website is provided "as is," with all faults, and Luxara Global makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consult or advice to you.

Broadband Consumer Labels & Network Disclosures

Broadband services promoted on this website are accompanied by point-of-sale consumer label summaries and related network management disclosures.

Public label summaries are available at /broadband-consumer-labels.

Network management and performance disclosures are available at /network-management-disclosures.

Machine-readable label files are posted with each public broadband label.

Coverage, speed, and performance vary by address, signal strength, congestion, equipment, and underlying carrier conditions.

Dragon Router / Momentum Builder — Equipment Terms

The Dragon Router has a full retail cost of $349.

If service on the Dragon Router is cancelled, the device cannot be used with another carrier.

If the device is returned damaged, a 50% restocking fee of $100 will apply.

If the device is returned and is not damaged, a 15% restocking fee will apply.

Freedom Hotspot / Freedom Builder — Equipment Terms

The Luxara Freedom Hotspot has a full retail cost of $199.99.

If service on the Freedom Hotspot is cancelled, the customer may continue using the device with any carrier because the device is unlocked.

All orders received before 2pm PST will be shipped same day. Any orders received after 2pm PST will be shipped the next business day.

Refund Policy / Repurchase

Luxara previously stated 'All Sales are Final.' For clarity and to comply with the Company's repurchase/buy-back policy, the following repurchase rules apply to unopened, resalable product packages:

Momentum Builder ($349) and Freedom Builder ($449): Eligible for return within thirty (30) days if unopened and in resalable condition. Subject to a 20% restocking fee. Luxara T-shirt charge of $25 will be deducted from any repurchase refund unless the T-shirt is returned unopened and accepted by Luxara pursuant to return instructions.

Other products: Returns and refunds for other products are governed by Company Policies and may be limited. Startup fees and non-product fees are non-refundable except as required by law or as expressly stated in Company Policies.

Refunds will be processed within thirty (30) days after Luxara receives and inspects the returned product; refunds will be issued to the original payment method when permitted by law.

The following terms govern the purchase and ownership of Founders Shares offered by Luxara Global LLC:

All Sales Final / Non-Refundable. All Founders Share purchases are final and non-refundable. There are no exceptions, no cooling-off period, and no right to cancel or obtain a refund after purchase.

No Governance Rights. Founders Share holders have no voting rights, no decision-making authority, and no ability to influence the operations, management, or direction of Luxara Global LLC. A Founders Share does not entitle the holder to participate in, direct, or approve any Company decisions.

Revenue Share Only. A Founders Share is a contractual right to receive a proportional share of the Founders Pool, which is funded by a fixed per-sale contribution from product and service sales. A Founders Share does not represent equity, ownership, partnership interest, or any other ownership interest in Luxara Global LLC. It is solely a contractual entitlement to a revenue share as described herein.

Company Discretion. The Founders Pool contribution amount, payout schedule, payout frequency, and program terms are determined solely by the Company in its discretion and may be modified at any time with notice to shareholders. The Company reserves the right to adjust, suspend, or discontinue the Founders Share Program at its sole discretion, subject to any accrued and unpaid distributions.

In no event shall Luxara Global, nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise. Luxara Global, including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website. To the maximum extent permitted by law, Luxara's aggregate liability is limited as set forth in the Agreement and Company Policies.

You hereby indemnify to the fullest extent Luxara Global from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney's fees) arising out of or in any way related to your breach of any of the provisions of these Terms.

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

Luxara Global is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.

Luxara Global shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between Luxara Global and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same.

Governing Law & Jurisdiction

These Terms will be governed by and construed in accordance with the laws of the State of Wyoming. Any disputes will be subject to the dispute resolution provisions of the Independent Agent Agreement and, to the extent allowed by law, resolved under the arbitration provisions set forth therein.

If you have any questions about the Website Terms and Conditions, the practices of this site, or your dealings with this site, please contact us at:

14726 Ramona Ave, Suite 108

1. Automatic Billing: By enrolling, you authorize Luxara Global LLC to charge the payment method on file for your selected startup fee and, if applicable, the $49 monthly Agency Subscription Fee. If you purchased Momentum Builder ($349) or Freedom Builder ($449), the package includes Agency Subscription for one year; recurring billing for Agency Subscription will resume after the included year unless you cancel or purchase another qualifying package.

2. Annual Renewal: Momentum Builder and Freedom Builder include one (1) year of Agency Subscription coverage. After one year, the Agent's Agency Subscription will auto-renew at the then-current renewal price (or default to the $49/month fee as set forth in Company Policies) unless the Agent cancels prior to renewal.

3. Renewal Notice: Company will send a renewal notice at least thirty (30) days before the scheduled annual renewal or before any upcoming required payment for Agency Subscription. It is the Agent's responsibility to maintain a current payment method on file and to review renewal notices.

4. Cancellation: Agents may cancel Agency Subscription or annual package renewals by contacting Luxara Customer Support via the Agent portal or by emailing support@luxara.global. Cancellation requests must be submitted at least 7 days before the scheduled renewal date to prevent billing for the next term (commercially reasonable processing time applies).

5. Refunds: Refunds (if any) are subject to Company Policies and the Independent Rep Application. Agents seeking refunds must follow the refund procedure in the Agent portal. Unless otherwise required by law, startup fees are non-refundable except as expressly stated in Company Policies.

6. Failed Payments: If a payment fails, Company may suspend the Agent's Business ID and withhold commissions until past due amounts are collected. Company may charge late fees and seek collection for unpaid balances in accordance with Company Policies.

Part D: Agent Quick Facts & Disclosure

You will receive a unique Business ID to track customers and downline IBOs. You are financially and legally responsible for all activity connected to your Business ID. Keep it secure and report unauthorized use immediately.

Enrollment Options & Fees

$349 — Momentum Builder (includes products & 1-year Agency Subscription).

$449 — Freedom Builder (includes products & 1-year Agency Subscription).

Monthly Agency Subscription Fee: $49/month (required unless Momentum or Freedom Builder was purchased; those include one year of coverage). After the included year, monthly fees auto-renew annually until cancelled.

Other returns are governed by Company Policies. Startup fees and non-product fees are non-refundable except as required by law.

Luxara does NOT guarantee income, sales or success. Earnings depend on your effort and performance. Any sample earnings are estimates only.

You are an independent contractor and are responsible for all taxes and business expenses (travel, phone, internet, materials, etc.).

Marketing & Advertising (Quick Do's & Don'ts)

DO use only Company-approved marketing materials and scripts.

DO follow Company social media and digital policy.

DON'T require recruits/customers to purchase materials as a condition of enrollment or rank advancement.